All the features you expect, and more.
Our hosted telephone systems come ‘straight out of the box’ with all the common features your should expect, with no extra upgrades:
Easily set up your telephone system with:
- Auto-Attendant
- Inbound & Outbound Call Groups
- Hunt Groups
- Preamble Messaging & Menus
- Music on Hold
- Individual & Group Voicemail
Our hosted systems also provide plenty of features that often cost extra, such as:
- Complete Call Recording
- Call Recording Pause (perfect for PCI-DSS compliance)
- Customisable User & Group Call Stat Dashboards
- Voicemail to Email
- Fax to Email
- Mobile App allowing you to take and make calls from a mobile.
- Desktop App allowing you to take and make calls without a phone.
…and much, much more. If you have any questions, please don’t hesitate to get in touch with us to find out more.
Communicate anywhere, on any device
Our hosted telephone system provide a next generation unified communication experience. What this actually means for you is that staff can effectively work and collaborate from anywhere, on any device. As more businesses recognise the benefits of flexible working and remote workers, our high level, flexible and scalable communications platform provides an invaluable solution.
Calls can not only be made and taken just the same as they can in a traditional office environment, with a telephone handset – but with a hosted phone system, you can do everything without a handset, through a Desktop PC/Mac or any Apple or Android device using Cisco’s WebEx app.
Management and scalability at your fingertips
Cloud based, hosted phone systems can be managed and accessed over the internet via any normal web browser, Like Edge, Chrome, Firefox or Safari. This allows any system or configuration changes to be made easily and instantly. A hosted phone system is by far the best option if your business needs to adapt to changing demands in a quick and straightforward manner.
Focus on what’s important
Without the burden of a running and maintaining a traditional phone system, our hosted telephone system solutions will leave you with the ability to give your customers and staff an extremely high level of service, leaving them satisfied and enhancing your reputation so you can grow your business long into the future.
Let Service Telecom take care of your telecoms requirements so you can focus on your core business, confident that your telecommunications are running smoothly in the background.
Each package is built to suit each individual business
We will work with you to make sure we provide a solution that works for you and your environment.
Get in touch with a member of our team to ask us more about our Hosted Phone Systems and what they can do for you.